Terms & Conditions
By contracting any service from Strength Studio, the client declares that they have read, understood, and fully accepted the following terms and conditions:
1. Nature of the Service
All services offered (individual or group training, assessments, packs, memberships, etc.) are personal, non-transferable, and non-refundable, without exception.
Attending sessions implies a commitment by the client to the previously agreed days and times.
2. Cancellations and Rescheduling
📅 Memberships / Monthly Plans
Memberships involve a monthly commitment with fixed days and times.
Missed sessions cannot be rescheduled or made up, regardless of the reason (travel, illness, personal matters, etc.).
🎟️ Packs / Session Bundles
Packs have a fixed validity period based on the number of sessions:
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1 to 7 sessions: valid for 1 month
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8 to 11 sessions: valid for 2 months
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12 or more sessions: valid for 3 months
Cancellations must be requested in writing (text only, no voice messages) via WhatsApp at +598 9716 0666 at least 24 hours in advance.
Late cancellations or no-shows will be counted as completed sessions.
Rescheduling is subject to availability and at the discretion of the coaching team.
3. Group Participation
Participation in group sessions is subject to the approval of the coaching team, who will assess the client's level, physical condition, and prior experience.
Joining higher-intensity groups without professional approval is not allowed.
Switching between groups is subject to availability and professional judgment to ensure the safety of the client and the integrity of the group.
If a client purchases a pack and reserves a group session, the same general pack cancellation policies will apply.
4. Punctuality and Attendance
For One-on-One sessions, if the client does not show up within the first 15 minutes of the scheduled time, the session will be considered completed and cannot be rescheduled.
5. Client Fitness and Responsibility Declaration
The client confirms they are physically fit and in good health to engage in physical activity, releasing Strength Studio, its trainers, and collaborators from any responsibility for injuries, accidents, or complications resulting from participation.
Any medical condition, injury, or pre-existing health issue must be disclosed prior to beginning. This allows for adjustments to the training plan or the recommendation of a more suitable format.
Strength Studio reserves the right to determine the most appropriate training format for each individual.
✅ Contracting any service implies the express acceptance of these terms and conditions.